Meet Carol

My journey into coaching began with a simple intention: to support people in finding clarity and confidence during times of change.  This is where my story begins.

I was raised—and still live—in East London, a vibrant melting pot of cultures, faiths, and beliefs. Growing up in such a diverse community shaped my deep respect for difference and the value of honest dialogue. From an early age, music was my language; I studied violin and piano, eventually completing a degree in music and creating a lunchtime concert series to spotlight the talents of my peers. That desire to elevate others still runs through everything I do.

Professionally, I’ve spent over 30 years in the music industry and currently work as a Public Performance Disputes Resolution Specialist for a major record label. Alongside that, I’m a runner, a new and enthusiastic swimmer, and a community advocate—co-chairing the Police Encounter Panel for Newham and Waltham Forest, to help build trust between the police and the communities they serve.

I’m also embracing the phrase, “life begins at fifty.”

Over the past few years, life has shifted in profound ways—none more so than being made redundant at 57. That moment became an unexpected turning point, leading me into deep self-reflection and discovery. With the support of my own coach, I began to uncover who I truly am and what I stand for. And from that clarity, the path to coaching unfolded.

If someone had told me this is where I’d end up, I would never have believed them.

And yet—nothing has ever felt more natural. I now realise I’ve been a coach-in-training my entire life. I’m just finally making it official.

Living with keloid scars—a condition affecting people with darker skin tones—once made me shrink into the background. But what I thought was a flaw became my greatest teacher. It gifted me with deep empathy, sharp listening skills, and an ability to create space where others feel safe, seen, and supported.

I’m a proud single mother to an amazing adult daughter who continues to teach me about resilience and the beauty of growing through what we go through. Life hasn’t always been easy, but I wouldn’t change a thing. Each challenge brought me closer to who I am today—and who I am still becoming.

It’s never too late to make a major shift in your life.

I did—and so can you.