Meet Carol

She is based in East London, shaped by its diversity, community, and openness. Growing up here gave her a deep respect for difference and the importance of listening well.  

From an early age, music was her language. She studied violin and piano, completed a degree in music, and spent over 30 years working in the music industry. That world taught her what it takes to keep moving under pressure, to navigate complexity, and to stay focused on what matters when everything around you is loud.  

In 2024, being made redundant at 57 became an unexpected turning point.  

With the support of her own coach, she found the space to reflect, reconnect with her values, and gain clarity. Coaching emerged not as a sudden decision, but as something that felt both natural and long overdue.  

Today, Carol is an EMCC Senior Practitioner Coach offering what she calls The Quiet Accountability Experience. This is a calm, focused space for people who have stepped into something bigger and want a thinking partner alongside them as they navigate it. 

Alongside her coaching practice, Carol continues to work within the music industry and serves as a Mentor Coach at Universal Music UK. She is dedicated to supporting emerging Black professionals to build confidence, clarity, and professional identity.  

When Carol was made redundant in 2024, she worked with a coach during that period of change and rebuilding. She continues to develop The Quiet Accountability Experience with someone alongside her, believing that doing this work well means continuing to do it yourself.  

As a Black woman who has navigated the music industry for over three decades, she brings an understanding of complexity that goes beyond the professional.  

Living with keloid scars once made her want to stay in the background. Over time, that experience shaped her empathy, presence, and ability to create calm, non-judgmental spaces where people feel safe, seen, and supported.  

She believes it is never too late to make a meaningful shift.